1. What is the status of my order?

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We have you covered! We will email you as items in your order ship, or if there are updates on the status of your order. Can't find the email? COVID-19 potential delivery delay: our carriers are currently experiencing delays in delivery. We apologize for the inconvenience this may cause.

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2. My discount code is not working, what do I do?

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We are sorry you are having trouble checking out, please note that some discount codes require users to create an account on the site and be logged in upon check out to utilize the discount code.

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2. Where is District 48 based?

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Our office is located in sunny Montgomery, Al

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4. Can I expedite my shipping?

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Yes! We offer expedited shipping options within checkout.

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5. Can you ship internationally? 

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Yes , we can ship internationally 

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6. How can I pay for my order? 

 

Visa, MasterCard, Discover, and American Express. We also provide Klarna or PayPal.

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7. How long will it take me to get my order?

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Due to carrier delays, please allow up to 2-3 business days for your order to be delivered via our standard shipping method 

 

8. How can I check the status of my order?

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We know you can't wait to receive your order, which is why we will be sure to notify you when your order ships via email.

 

9. Can I cancel or change my order?

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We begin processing orders as soon as they are placed, for this reason we are unable to cancel or make changes to orders. 

 

10. Can I exchange my order?

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We do not offer exchanges at this time. 

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11. How do I return my order?

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We do not offer returns. 

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12. What do I do if my order is damaged?

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We are so sorry to hear that your order arrived in less than pristine condition! Please let us make it right. Our customer service team will be more than happy to assist with processing a replacement order or issuing a refund. 

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13. Why did I only receive part of my order?

Sorry about the inconvenience, we will inform why you didn’t receive your order. We will make it right to you likening. You will received rest of order. Or money will be refunded.